Privacy Policy
Last Updated: March 20, 2025
Sisters Grimm LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and book tours with us.
Information We Collect
When you visit our website, make a booking, or contact us, we may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing and payment details
- Tour preferences and booking history
- Any other information you provide through forms on our website
B. Non-Personal Information
- IP address
- Browser type and version
- Device type
- Referring website
- Time and date of visit
- Pages visited and time spent on the site
- Clicked links
We collect this data through cookies, pixels, and third-party analytics tools to enhance user experience and improve our services.
01
How We Use Your Information
We use the collected data to:
- Process bookings and transactions
- Provide customer support
- Send order confirmations and updates
- Improve our website and marketing efforts
- Personalize your experience with targeted advertising
- Comply with legal obligations
02
Cookies and Third-Party Advertising
We work with third-party advertising companies that collect non-personally identifiable information through cookies and other tracking technologies. These companies use this data to serve interest-based advertisements that may be relevant to you.
If you prefer not to receive personalized ads, you can opt out through:
- Digital Advertising Alliance
- Network Advertising Initiative
Please note that our website does not respond to “Do Not Track” signals sent by browsers.
03
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
04
Third-Party Links
Our website may contain links to third-party websites, including social media and booking platforms. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
05
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to your data
- Requesting corrections or deletion of your data
- Opting out of marketing communications
To exercise these rights, please contact us at
info@sistersgrimmtx.com
06
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
07
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Sisters Grimm LLC
The Haunted Menger Hotel
204 Alamo Plaza
San Antonio, TX 78205
210-638-1338
info@sistersgrimmtx.com
By using our website and booking our tours, you agree to the terms of this Privacy Policy.
08
Any Other Questions?
Please fill out the form below and one of our tour specialists will be in contact within 1-2 business days.
